PEOPLE'S CARDS REWARDS - Terms and Conditions

1. Definitions

(1.1) "PEOPLE'S CARDS REWARDS" means the rewards programme established by PEOPLE'S BANK PLC a banking company duly incorporated in Sri Lanka bearing registration No. PQ 144 and having its registered Office at No 110, Sir James Peiris Mawatha, Colombo 02 and subject to these Terms and Conditions.

(1.2) "PEOPLE'S CARDS REWARDS Account" means the account created by a Basic Sampath Credit Cardholder/Cardmember holding a valid Credit card, by registering in the democardsrewards.test/rewards Web Site, reflecting all transactions relating to PEOPLE'S CARDS REWARDS for a particular PEOPLE'S BANK REWARDS Account holder in PEOPLE'S BANKS’s records, including earned PEOPLE'S CARDS REWARDS Points, adjusted PEOPLE'S CARDS REWARDS Points, bonus PEOPLE'S CARDS REWARDS Points, redeemed PEOPLE'S CARDS REWARDS Points and expired PEOPLE'S CARDS REWARDS Points.

(1.3) "PEOPLE'S CARDS REWARDS Account holder" means, in relation to each PEOPLE'S CARDS REWARDS Relationship, the Basic Credit Cardholder/Cardmember or, where there is more than one person comprising the customer, the first named signatory holding such relationship.

(1.4) "PEOPLE'S CARDS REWARDS Booking Policy" means the booking policy to redeem PEOPLE'S CARDS REWARDS Points as published from time to time on the PEOPLE'S CARDS REWARDS Website.

(1.5) "PEOPLE'S CARDS REWARDS POINTS" means the reward points credited/debited to the PEOPLE'S CARDS REWARDS Account as a result of any PEOPLE'S CARDS REWARDS Relationship or PEOPLE'S CARDS REWARDS Transaction.

(1.6) "PEOPLE'S CARDS REWARDS Statement" has the meaning set out in Clause 5.1.

(1.7) “RELATIONSHIP” includes without limitation, personal loan, car loan, investment products, banc assurance, current / savings account, fixed deposit, debit card or credit card, mortgage loan and electronic channels), and which PEOPLE'S BANK credit card transactions (a “PEOPLE'S CARDS REWARDS Transaction”)

2. BINDING EFFECT

The following terms and conditions ("Terms and Conditions") are applicable to PEOPLE'S CARDS REWARDS and, by becoming a PEOPLE'S CARDS REWARDS Account holder, you agree to be bound by the Terms and Conditions, as the same may be amended, supplemented, updated, replaced or otherwise varied by PEOPLE'S BANK from time to time and you represent and warrant that you are aged at least 18 years.

(2.1) All determinations to be made under PEOPLE'S CARDS REWARDS shall be made by PEOPLE'S BANK, at its absolute discretion and on the basis of PEOPLE'S BANK Records, and each such determination shall be final, conclusive and binding on the PEOPLE'S CARDS REWARDS Account holder, save in the absence of manifest error made known to PEOPLE'S BANK by the PEOPLE'S CARDS REWARDS Account holder in accordance with the time limit set out in Clause 5.2.

(2.1.1) PEOPLE'S BANK reserves the right, at any time, at its absolute discretion, without notice and without liability whatsoever on its part, to supplement, amend, replace, delete or otherwise vary any of the Terms and Conditions, including the Schedules, as well as the terms and conditions of any other policy referred to in the Terms and Conditions, and to change, vary, modify, terminate or cancel PEOPLE'S CARDS REWARDS or any of its benefits or features, or otherwise do any other act with respect to the whole or any part of PEOPLE'S CARDS REWARDS, or to withdraw or change the membership criteria and/or to limit or change the value / validity of PEOPLE'S CARDS REWARDS and/or the manner of redemption on, PEOPLE'S CARDS REWARDS. By becoming a PEOPLE'S CARDS REWARDS Account holder, you acknowledge and accept that the mentioned foregoing acts may diminish the redemption value of PEOPLE'S CARDS REWARDS Points already earned and agree you shall not be entitled to claim compensation for any such loss in value.

(2.1.2) By becoming a PEOPLE'S CARDS REWARDS Account holder, you acknowledge and agree that the Terms and Conditions, as well as other information regarding PEOPLE'S CARDS REWARDS, are published and may be accessed online at democardsrewards.test/rewards , and you acknowledge and agree to keep yourself updated with the most up to date and current version.

(2.2) In addition to these Terms and Conditions, each PEOPLE'S CARDS REWARDS Account holder continues to be subject to the General Terms and Conditions of Account Opening and the terms and conditions applicable to the relevant PEOPLE'S BANK product which made him/her eligible for participation in PEOPLE'S CARDS REWARDS, including without limitation, personal loan, car loan, mortgage loan, investment products, bancassurance, credit card, debit card, current account, savings account, fixed deposit, electronic transaction channels and such other terms and conditions as may be included by PEOPLE'S CARDS REWARDS from time to time, which are incorporated by reference herein and copies of which shall be provided to the PEOPLE'S CARDS REWARDS Account holder upon request.

3. MEMBERSHIP

Membership in PEOPLE'S CARDS REWARDS is automatic for each PEOPLE'S CARDS REWARDS customer holding a PEOPLE'S CARDS REWARDS Relationship and who is in of good standing and anything not in breach of any terms and conditions relating to such PEOPLE'S CARDS REWARDS Relationship.

(3.1) The PEOPLE'S CARDS REWARDS membership is limited to the Basic Credit Cardholder/Cardmember (i.e. first named) customer Account holder the Main Sampath Credit Card Account holder). Membership qualifies the PEOPLE'S CARDS REWARDS Account holder to benefit from special offers and promotions which may be provided by PEOPLE'S CARDS REWARDS from time to time, provided the PEOPLE'S CARDS REWARDS Relationship is in good standing and provided there has been satisfactory conduct of the PEOPLE'S CARDS REWARDS customer’s account and/or Sampath Credit Card Account.

(3.2) Membership is also subject to the qualifications and conditions (including annual PEOPLE'S CARDS REWARDS Points accrual limits, if any) as determined by PEOPLE'S BANK PEOPLE'S CARDS REWARDS. PEOPLE'S BANK reserves the right, at any time and without notice, to impose a validity period on membership, as well as to extend or reduce the same.

(3.3) In the event that a customer account signatory is removed from the relevant PEOPLE'S CARDS REWARDS Relationship, then such signatory is no longer eligible to participate in PEOPLE'S CARDS REWARDS.

(3.4) PEOPLE'S BANK reserves the right, at any time, at its absolute discretion, without notice and without liability whatsoever on its part, to withdraw or discontinue any one or more of the PEOPLE'S CARDS REWARDS Relationships or PEOPLE'S CARDS REWARDS Transactions and terminate membership on of PEOPLE'S CARDS REWARDS and revoke any accrued PEOPLE'S CARDS REWARDS Points.

(3.5) Membership on of PEOPLE'S CARDS REWARDS is automatically terminated upon the death, bankruptcy, or unsatisfactory conduct of the account or relationship of the Basic PEOPLE'S CARDS REWARDS Relationship holder.

(3.6) Upon termination of membership, all PEOPLE'S CARDS REWARDS Points accrued in the PEOPLE'S CARDS REWARDS Account shall be immediately forfeited and cancelled by PEOPLE'S BANK. PEOPLE'S BANK may also delete the terminated PEOPLE'S CARDS REWARDS Account on the PEOPLE'S CARDS REWARDS Website.

4. PEOPLE'S CARDS REWARDS Point

(4.1) PEOPLE'S BANK shall determine, from time to time, at its absolute discretion, which PEOPLE'S CARDS REWARDS Relationships (including, without limitation, personal loan, car loan, investment products, bancassurance, current / savings account, fixed deposit, debit card or credit card, mortgage loan and electronic channels), and which PEOPLE'S BANK credit card transactions (a “PEOPLE'S CARDS REWARDS Transaction”) are eligible for inclusion in PEOPLE'S CARDS REWARDS and how many PEOPLE'S CARDS REWARDS Points each will earn, the associated limits on earnings as well as the number of PEOPLE'S CARDS REWARDS Points required for redemption of PEOPLE'S CARDS REWARDS. In case of a reversal of any PEOPLE'S CARDS REWARDS Transaction, PEOPLE'S CARDS REWARDS Points credited to the PEOPLE'S CARDS REWARDS Account as a result of such PEOPLE'S CARDS REWARDS Transaction will be deducted from the accrued PEOPLE'S CARDS REWARDS Points credit balance. Debits to the PEOPLE'S CARDS REWARDS Account unrelated to any reversed PEOPLE'S CARDS REWARDS Transaction will reduce the accrued PEOPLE'S CARDS REWARDS credit balance as per the calculation criteria set out for a particular PEOPLE'S CARDS REWARDS Relationship. No PEOPLE'S CARDS REWARDS Points may be earned during a promotion, special offer or other black-out period or through the redemption of any PEOPLE'S CARDS REWARDS Points as determined by PEOPLE'S BANK from time to time and at its absolute discretion.

(4.2) Pursuant to Clause 4.1, PEOPLE'S CARDS REWARDS Points are earned for each of the PEOPLE'S CARDS REWARDS Relationship or PEOPLE'S CARDS REWARDS Transactions subject to PEOPLE'S CARDS REWARDS earning criteria, and no PEOPLE'S CARDS REWARDS Points shall be awarded retroactively. Schedule B sets out the list of further conditions attached to the earning of PEOPLE'S CARDS REWARDS Points in relation to each type of PEOPLE'S CARDS REWARDS Relationship or PEOPLE'S CARDS REWARDS Transaction. PEOPLE'S CARDS REWARDS Points are calculated by rounding down the transaction value to the nearest integer.

(4.3) PEOPLE'S CARDS REWARDS Points are not assignable or otherwise transferable, and are not capable of being mortgaged, charged or pledged, nor can PEOPLE'S CARDS REWARDS Points of one PEOPLE'S CARDS REWARDS Relationship holder or PEOPLE'S CARDS REWARDS Transaction holder be combined with those of another.

(4.4) In the event of a change to the status of a PEOPLE'S CARDS REWARDS Relationship (such as an upgrade or downgrade), the future calculation of PEOPLE'S CARDS REWARDS Points shall be adjusted by PEOPLE'S BANK accordingly.

(4.5) PEOPLE'S CARDS REWARDS Points are valid only for a period of two (2) years from the start of the month during which such PEOPLE'S CARDS REWARDS Points are earned. Unless used prior to the expiration date, PEOPLE'S CARDS REWARDS Points shall expire on such date. Upon expiration, unused PEOPLE'S CARDS REWARDS Points will be removed from the PEOPLE'S CARDS REWARDS Account as of the expiration date and cannot be re-credited. It is the PEOPLE'S CARDS REWARDS Relationship or PEOPLE'S CARDS REWARDS Transaction holder's responsibility to be aware of both the number of PEOPLE'S CARDS REWARDS Points outstanding in his account and their expiration date. This can be monitored at any time online on the PEOPLE'S CARDS REWARDS Website.

5. PEOPLE'S CARDS REWARDS STATEMENT

(5.1) A record of PEOPLE'S CARDS REWARDS activity for each PEOPLE'S CARDS REWARDS Relationship will be mailed electronically or otherwise made electronically available in the form of an electronic or online statement (“PEOPLE'S CARDS REWARDS Statement”) to the PEOPLE'S CARDS REWARDS Account holder on a regular basis, the regularity to be determined by PEOPLE'S BANK at its absolute discretion. SAMPATHCARDS ULTRA REAWARD Points shall be transferred on a periodic basis as per the SAMPATHCARDS ULTRA REAWARDS Relationship or SAMPATHCARDS ULTRA REAWARDS Transaction activity into the SAMPATHCARDS ULTRA REAWARDS Account for the purpose of accruing SAMPATHCARDS ULTRA REAWARD Points. All the SAMPATHCARDS ULTRA REAWARD Points shall accrue and expire as described in these Terms and Conditions and any additional terms and conditions contained in the SAMPATHCARDS ULTRA REAWARDS Statement. A SAMPATHCARDS ULTRA REAWARDS Relationship holder may access a copy of his/her SAMPATHCARDS ULTRA REAWARDS Statement online on the SAMPATHCARDS ULTRA REAWARDS Website.

(5.2) Any manifest error in the SAMPATHCARDS ULTRA REAWARDS Statement must be reported to PEOPLE'S BANK within fourteen (14) days of the SAMPATHCARDS ULTRA REAWARDS Statement date.

6. REDEMPTION OF PEOPLE'S CARDS REWARDS POINTS

(6.1) Provided that the PEOPLE'S CARDS REWARDS Relationship is active and in good standing, and subject to the approval of PEOPLE'S BANK, PEOPLE'S CARDS REWARDS Points may be redeemed (i) in exchange for air tickets, hotel stays or other specific merchandise, as may be published from time to time on the PEOPLE'S CARDS REWARDS Website, if available for purchase, (ii) vouchers for any of the items of merchandise mentioned in (i) above, or (iii) to off-set specified PEOPLE'S CARDS REWARDS fees and/or charges, as determined by PEOPLE'S BANK.

(6.2) Only PEOPLE'S CARDS REWARDS Points that are accrued registered in and credited to the PEOPLE'S CARDS REWARDS Account, at the time of redemption, are eligible for redemption as determined conclusively by PEOPLE'S BANK in accordance with the PEOPLE'S CARDS REWARDS and in the absence of manifest error.

(6.3) he redemption of PEOPLE'S CARDS REWARDS Points by each PEOPLE'S CARDS REWARDS Account holder is effected by logging onto and using the PEOPLE'S CARDS REWARDS Website. Any instructions conveyed by the PEOPLE'S CARDS REWARDS Relationship holder will be governed by the terms and conditions of the respective mode of redemption. PEOPLE'S BANK, at its absolute discretion, may act upon the instructions received through these modes of redemption.

(6.4) Only the Basic (i.e. first named) signatory is eligible to redeem PEOPLE'S CARDS REWARDS Points. Additional PEOPLE'S CARDS REWARDS Points, however, may be purchased for a non-refundable fee if made available and agreed by PEOPLE'S BANK. – eg customer wants to purchase an Air ticket but the accrued points are not sufficient. Then the customer can utilize the available credit limit to purchase.

(6.5) In the case where PEOPLE'S CARDS REWARDS Points are subtracted from the PEOPLE'S CARDS REWARDS Account and it reduces or eliminates the accumulated PEOPLE'S CARDS REWARDS Points resulting in a negative PEOPLE'S CARDS REWARDS Account balance, PEOPLE'S BANK may, at its absolute discretion, either suspend delivery of the PEOPLE'S CARDS REWARDS Points or permit the delivery of the PEOPLE'S CARDS REWARDS Point and either debit the equivalent cash value of the negative balance or use any subsequently accrued PEOPLE'S CARDS REWARDS Points to offset the negative PEOPLE'S CARDS REWARDS Account balance until such balance has returned to zero or positive.

(6.6) Once issued, redemption of air tickets, hotel stays, other merchandise and vouchers are not exchangeable, returnable, refundable, or redeemable for cash or credit, nor will they be replaced in the event of loss, damage or destruction. Once submitted, an order for a redemption of air tickets, hotel stays or other merchandise or a voucher cannot be cancelled, revoked, transferred or changed by the PEOPLE'S CARDS REWARDS Account holder in any manner.

(6.7) Redemption of air tickets, hotel stays and other merchandise or the issue of vouchers for the same are sent to the PEOPLE'S CARDS REWARDS Account holder’s email ID or billing address in PEOPLE'S CARDS REWARDS Records. If the PEOPLE'S CARDS REWARDS Account holder wishes to have them sent to a different e-mail ID or delivery address, the e-mail ID or delivery address contained in the PEOPLE'S CARDS REWARDS Account holder’s account profile on the PEOPLE'S CARDS REWARDS Website must be updated prior to redeeming any PEOPLE'S CARDS REWARDS Points. PEOPLE'S BANK will not be responsible for any redemption of air tickets, hotel stays or other merchandise or the issue of a voucher sent to the wrong e-mail ID or delivery address or returned as a result of the PEOPLE'S CARDS REWARDS Account holder’s failure to update his/her account profile information on the PEOPLE'S CARDS REWARDS Website.

(6.8) Should the goods or services being the subject of a PEOPLE'S CARDS REWARDS Reward be received in a damaged or defective condition, the PEOPLE'S CARDS REWARDS Account holder must notify the relevant supplier of such damage or defect within the stipulated number of days as mentioned in the purchase receipt. PEOPLE'S BANK shall use its reasonable efforts to convey the PEOPLE'S CARDS REWARDS Account holder’s complaint to the supplier and arrange, whenever possible, for an appropriate replacement of comparable nature and value as determined by PEOPLE'S BANK. Notwithstanding the foregoing, PEOPLE'S BANK shall not be held responsible in any manner whatsoever for damaged or defective goods or services the subject of a PEOPLE'S CARDS REWARDS.

7. FORFEITURE OF PEOPLE'S CARDS REWARDS POINTS

All PEOPLE'S CARDS REWARDS Points of a PEOPLE'S CARDS REWARDS Account holder shall be forfeited and shall be cancelled immediately and no additional or unprocessed redemption requests of PEOPLE'S CARDS REWARDS Points shall accrue in the PEOPLE'S CARDS REWARDS Account in the following circumstances: (a) the PEOPLE'S CARDS REWARDS Relationship has been closed or is not in good standing (as determined by PEOPLE'S BANK at its absolute discretion); (b) breach of any of these Terms and Conditions and/or any other terms and conditions expressly incorporated by reference in these Terms and Conditions; or (c) any other event or circumstance exists, which, in the absolute discretion of PEOPLE'S BANK, should result in such forfeiture.

8. INDEMNITY

(8.1) PEOPLE'S BANK shall not be liable for losses, damages, expenses, claims or any other liability whatsoever, whether direct, indirect, consequential, incidental, special or punitive, sustained by a PEOPLE'S CARDS REWARDS Account holder as a result of the availability, non-availability, maintenance or operation of the PEOPLE'S CARDS REWARDS Website, the redemption of PEOPLE'S CARDS REWARDS Points, the possession and/or use of a PEOPLE'S CARDS REWARDS , or in any other way arising from membership in, or in connection with, PEOPLE'S CARDS REWARDS, nor shall UAB PEOPLE'S BANK be responsible or held liable for any amounts payable by a PEOPLE'S CARDS REWARDS Account holder to any third party arising out of the purchase, supply, quality, installation, use or otherwise, of a PEOPLE'S CARDS REWARDS, or of any negligence, breach of statutory or other duty on the part of PEOPLE'S BANK, any supplier, issuer, merchant and/or other person associated in any way, directly or indirectly, with PEOPLE'S CARDS REWARDS.

(8.2) PEOPLE'S BANK makes no representation and provides no warranty whatsoever, expressed or implied, and undertakes and assumes no liability whatsoever, in respect of the quality of any goods or services which are the subject of a PEOPLE'S CARDS REWARDS Reward or their suitability or fitness for any use or purpose. All goods or services which are the subject of a PEOPLE'S CARDS REWARDS shall be accepted by the PEOPLE'S CARDS REWARDS Relationship holder at his/her own risk and peril.

9. BREACH OF TERMS AND CONDITIONS

In the event of a breach by a PEOPLE'S CARDS REWARDS Account holder of these Terms and Conditions or of any applicable provisions in any terms and conditions incorporated by reference in these Terms and Conditions, or in the event of the failure on the part of a PEOPLE'S CARDS REWARDS Account holder to pay for any outstanding amounts to PEOPLE'S BANK within the prescribed time set by PEOPLE'S BANK or for any other reason whatsoever, PEOPLE'S BANK reserves the right, at its absolute discretion, to:

  • (9.1) terminate the PEOPLE'S CARDS REWARDS Account holder’s membership on PEOPLE'S CARDS REWARDS and close his/her PEOPLE'S CARDS REWARDS Account;

  • (9.2) refuse to award any future PEOPLE'S CARDS REWARDS Points;

  • (9.3) withdraw any PEOPLE'S CARDS REWARDS Points earned; and/or

  • (9.4) refuse to permit the redemption of any PEOPLE'S CARDS REWARDS Points.

Such action by PEOPLE'S BANK in respect of a PEOPLE'S CARDS REWARDS Account holder may result, in PEOPLE'S BANK’s absolute discretion, in the forfeiture of all of the PEOPLE'S CARDS REWARDS Account holder’s PEOPLE'S CARDS REWARDS Points.

10. GOVERNING LAW

These Terms and Conditions are governed by the laws of the Democratic Socialist Republic of Sri Lanka.

SCHEDULE A

  • The PEOPLE'S CARDS REWARDS Earning Table will be mailed electronically and/or published on the PEOPLE'S CARDS REWARDS Website, and may be amended, supplemented, updated, replaced or otherwise varied from time to time by PEOPLE'S BANK, at its absolute discretion without prior notice. The PEOPLE'S CARDS REWARDS Earning Table sets out the specific terms and conditions relating to each PEOPLE'S CARDS REWARDS Relationship and each PEOPLE'S CARDS REWARDS Transaction and such table, terms and conditions shall be incorporated by reference in these Terms and Conditions.

SCHEDULE B

For Credit Cards

  • No PEOPLE'S CARDS REWARDS Points shall be earned for PEOPLE'S BANK credit card transactions related to the following: (a) fees, charges and interest; (b) any payments or amounts deposited or credited to the card account; (c) transactions that PEOPLE'S BANK determines, in its absolute discretion, are disputed, erroneous, unauthorized, illegal and/or fraudulent; (d) ATM withdrawals ,Cash Advances and Casino transactions both local and abroad; (e) Fuel transactions and (f)any other transactions that PEOPLE'S BANK may include on this list from time to time.

For Debit Cards

  • No PEOPLE'S CARDS REWARDS Points shall be earned for PEOPLE'S BANK Debit card transactions.

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